Assignments that have been created in error can be deleted at any time by deleting the assignments.
To delete an assignment, access the assignment either via the listview on your home page, or via the Assignments listview on the Case Profile page by clicking the view link next to the relevant assignment.
Once you have accessed the assignment you want to delete, click the ‘Delete Assignment’ link under Actions in the upper left hand corner of the page.
Confirm on the next page that you would like to delete the assignment by clicking “Yes, Continue”. The assignment will now be deleted and no longer appear on the case.
