The Home tab is where you start after logging in to the application. You can quickly create new cases and access your tasks and assignments.

Sidebar Actions

Create a new case from the left Sidebar menu by clicking "Create new xxx".


Note: The case types you can create are dependent upon your application.

Listviews

Note: Most listviews will have a default filter(s) set to display only the most recent or active items. You can add or change these filters at any time.

Case Assignments 

A list of summary information for all of your assigned cases. The information displayed may include:

  • Case name and case id number
  • Assignment type
  • Assignment status
  • Assignment start and end dates

You may access the details of any assigned case by clicking the Case Name and Id Number.

Case Tasks 

Tasks

A list of your assigned tasks. The information displayed may include:

  • Task due date
  • The name of the case task is associated with
  • Task title 
  • Type of task 
  • User who created the task 
  • Task status

You may access the task details by clicking the Title column. 

All Tasks 

A list of all tasks for all users of your site. The information displayed may include:

  • Task due date
  • The name of the case task is associated with
  • Task title 
  • Type of task 
  • User who created the task 
  • Task status

You may access the task details by clicking the Title column. 

Recent Cases

 A list of the last 10 cases that you accessed. The information displayed includes: 

  • Id # and name of the case
  • Age at intake (if known)
  • Intake date and intake type
  • Case status
  • The date you last accessed the case

You can return to any of these cases by clicking the Id # or Name columns. 

See Also: