Support Center

TABLE OF CONTENTS Introduction Case Restriction Video Guide Creating a New Case Restriction Manage Existing Restrictions Edit an Existing Restriction ...

TABLE OF CONTENTS Introduction Overview of Changes MDT County Field Managing Invitees and Attendees at the Staffing Level Add New Cases to an In-progr...

The “In-Line Add New Contact” feature allows you to add a new Contact in Collaborate on the spot, without leaving the current tab of the application you'...

New for November 2022, Collaborate now allows Users to record Services that occurred overnight, or over the course of more than one day. NOTE: This upda...

For the full article regarding how to perform a Standard Simple Service Batch, please click here. Service Notes can now be added to each simple service ...

PDFs that have been uploaded to Collaborate can now be viewed directly via the application instead of having to download the document to your local computer...

With Collaborate’s Goal Planning Feature, your center can easily implement a goal plan to help keep things on track and help your Clients or Staff mem...

TABLE OF CONTENTS Programs Overview Program Case Profile Program Status Updating Program Status Individual Case Profile Program Case Profile Pr...

This article will discuss the Mental Health Referral Dashboard. The dashboard can be accessed via the Home Page by clicking the “Mental Health Referr...

With MDT Case Records, tracking MDT Case Progress is easier than ever! Here is how CACs of Illinois utilize MDT Case Records to track their MDT Case P...